‘Dear customers, since the move to the new website and back to the old we have a lot of work to get trough. We know we have not been as quickly as normal with shipping orders and answered emails and phonecalls. Please know that we will answer every email and ship out every order. Nobody will be forgotten! We understand your frustration and your worries! Our promise is simple, you will get your order and you will get your answer. We will not stop working until all is back to normal. And we will do what we have been doing for 34 years: delivering model cars and be the trusted destination for all collectors. Thank you for your patience and for your trust. TOMS’